Rudolphinic™ Terms of Service

Applicable Version: 2026.08.19 Date Enacted: August 19, 2026 Effective Date: August 19, 2026

Chapter 1 General Provisions

Article 1 (Purpose)

These Terms of Service (hereinafter, these “Terms”) are intended to prescribe the rights, obligations, responsibilities, conditions of use, procedures, and other matters between Hanco Lab (hereinafter, the “Company”) and Members in connection with the use of the Rudolphinic™ Software as a Service (SaaS) and related services (hereinafter, the “Service”) provided by the Company.

Article 2 (Definitions)

The terms used in these Terms are defined as follows:
- “Service” means all websites, web applications, software, and cloud-computing tools operated by the Company for Members to conduct trading-strategy backtesting, parameter exploration and optimization, statistical validation, and data analysis.
- “Member” means an individual or legal entity that enters into a service-use agreement with the Company under these Terms and uses the Service provided by the Company.
- “Applicant” means a person who applies to become a Member through the procedures prescribed by the Company.
- “Account” means a login account granted by the Company to a person who enters into a service-use agreement with the Company under these Terms in order to use the Service provided by the Company.
- “Member Content” means Pine Script code, Strategy configuration values, parameters, user-defined scoring criteria, and other materials that a Member enters, uploads, or creates in the course of using the Service.
- “Strategy” means Pine Script strategy code included in Member Content and the accompanying detailed settings.
- “Execution” or “Backtest” means an operation that calculates historical data based on the Strategy, symbol, period, parameters, costs, and other conditions specified by a Member.
- “Deliverables” means all trade lists, performance metrics, graphs, statistical figures, parameter-exploration results, and explanatory text generated by the Service through computing operations based on Member Content and the conditions selected by a Member.
- “Paid Service” means a service or feature that a Member uses upon payment of a separate fee.
- “RCC” means Rudolphinic Compute Credit, a unit of use within the Service, as determined by the Company, for using Backtests and the related computing resources.
- “Subscription” means a contractual arrangement under which a Member continuously uses a Paid Service by means of recurring payments.
Matters concerning terms not defined in these Terms shall be governed by applicable laws and regulations; the “Rudolphinic™ Investment Risk Disclosure”; the “Rudolphinic™ Privacy Policy”; Service guides; and the use and payment screens. Matters not otherwise addressed shall follow general practice.

Article 3 (Effectiveness and Amendment of the Terms)

These Terms become effective when an Applicant agrees to them during the membership-registration process and the Company accepts the agreement. Amended Terms for existing Members become effective in accordance with the procedures prescribed in this Article. The service-use agreement is formed when the Company accepts an Applicant’s request to use the Service.
Where necessary, the Company may amend these Terms to the extent that doing so does not violate applicable laws and regulations.
When amending these Terms, the Company will notify Members of the amended content, effective date, and the methods for objection and termination through a reasonable method, such as a notice within the Service or the registered email address.
- Corrections of matters that do not materially affect Members’ rights, obligations, or conditions of use of the Service, such as typographical errors, contact information, or statutory citations, may be announced by posting the amendment history.
- Ordinary amendments to the Terms will be announced at least 7 days before the effective date.
- Amendments that are adverse to Members or materially change contractual conditions will be announced at least 30 days before the effective date.
Where a separate or express consent from a Member is required under applicable laws and regulations—particularly for an increase in recurring-payment charges for a Paid Service or for conversion of a free Service into a paid recurring-payment Service—the Company shall follow the separate notice and consent procedures prescribed by applicable laws and regulations. In such cases, the Company will not increase recurring-payment charges or charge the amount after conversion to a paid Service without the Member’s express consent, and will not deem consent based on continued use.
Even where Paragraph 4 does not apply, when the Company changes contractual conditions that are adverse to Members or material, a Member must review and expressly agree to the amended Terms in order to use the Service after their effective date. Until a Member agrees to the amended Terms, the Company may restrict the use of all or part of the Service, including analysis and Execution. However, the Company will not restrict reviewing the Terms, contacting customer support, terminating the service-use agreement, or exercising rights guaranteed under applicable laws and regulations.
In the case of ordinary amendments to the Terms that do not fall under Paragraphs 4 or 5, after individually notifying the Member under Paragraph 3 of the amended content, effective date, methods for objection and termination, and the fact that the amended Terms may apply upon continued use, the Company will deem the Member to have agreed to the amended Terms if the Member continues to use core Service features after the effective date, such as conducting an analysis Execution, purchasing RCC, or using a Paid Service. However, consent will not be deemed from non-access, non-response, the passage of time, automatic payment, or a simple login alone.
A Member who does not agree to the amended Terms may discontinue use of the Service and terminate the service-use agreement. However, if special circumstances make it impossible for the Company to apply the previous Terms to a Member who does not agree to the amended Terms, the Company may terminate the service-use agreement with that Member.

Article 4 (Rules Outside the Terms)

The Company may establish separate operational policies in addition to these Terms and will disclose their contents within the platform.
Matters not stipulated in these Terms shall be governed by operational policies, Service-use guides, and applicable laws and regulations.
Members shall monitor whether the contents of these Terms or the operational policies have changed and shall review any announced changes.

Article 5 (Notices to Members)

When the Company needs to notify a Member of a matter, it may give individual notice through contact information such as the email address or telephone number disclosed by the Member or by means such as in-Service notifications. However, if individual notice is difficult, such as where the Member’s contact information is incorrect or absent, or the Member’s Account is deactivated, the Company may substitute for individual notice by posting the matter on the Company’s bulletin board or similar location for at least 7 days.
For notices to all Members, the Company may substitute for the individual notice under the preceding Paragraph by posting the matter on the Company’s bulletin board for at least 7 days. However, matters that materially affect a Member’s own transactions will be notified by the same method as in Paragraph 1.

Article 6 (Obligations of the Company)

The Company will not engage in acts contrary to applicable laws and regulations or these Terms and will use its best efforts to provide the Service continuously and reliably.
The Company will establish and operate a security system appropriate to the state of development of current internet-security technology and the nature of the Service provided by the Company so that Members can use the Service safely.
If the Company recognizes an opinion or complaint raised by a Member using the Service as justified, it shall address it. However, if immediate handling is difficult, the Company will notify the Member of the reason and the anticipated processing schedule.

Article 7 (Personal Information Protection and Confidentiality)

The Company will endeavor to protect Members’ personal information as prescribed by applicable laws and regulations. Matters concerning the protection of Members’ personal information shall be governed by applicable laws and regulations and the “Rudolphinic™ Privacy Policy” established by the Company.
The Company will not disclose Member Content or Service Deliverables to a third party without the Member’s express consent, a legal obligation, provision of the Service under these Terms, or the Member’s request. Exceptions apply to outsourced processing under the “Rudolphinic™ Privacy Policy,” anonymized or aggregated processing, or cases required by law.
If the Company must provide separate consent, notice, or safeguards in connection with the user’s country of residence or the location of data processing, it will do so in accordance with applicable laws and regulations.

Chapter 2 Members

Article 8 (Membership Registration and Refusal of Acceptance, etc.)

A service-use agreement is formed when an Applicant agrees to the Terms provided by the Company, completes an application for membership registration according to the procedures prescribed by the Company, and the Company accepts the application (hereinafter, “Acceptance of Use”). In doing so, the Company may record whether the Applicant agreed, the time of consent, and the version of the Terms agreed to.
Before completing membership registration for the Service, a Member must familiarize themselves in advance with the price, payment method, method of use, detailed contents, and circumstances announced by the Company for the relevant Paid Service.
Where an Applicant enters into membership registration or a service-use agreement on behalf of a legal entity, the Applicant confirms that they have authority to agree to these Terms on behalf of that legal entity.
The Company may refuse an Applicant’s application where any of the following applies. If the cause is discovered after registration, the Company may revoke Acceptance of Use or terminate the service-use agreement:
1. The Applicant has previously lost Member status because of a material violation of these Terms, improper use of the Service, or a violation of applicable laws and regulations.
2. The Applicant used a name other than their real name or used another person’s name, Account, payment method, or identifying information.
3. The Applicant entered or provided false or incorrect information, or failed without justifiable reason to provide information necessary for use of the Service.
4. Approval is impossible for reasons attributable to the Applicant, or the Applicant applies while violating other matters prescribed in these Terms.
5. The Applicant intends to use the Service for an improper purpose.
6. The Applicant materially infringes, or is likely to infringe, the security or stability of the Service or the rights of other users.
7. The Applicant applies for a purpose that violates applicable laws and regulations or may harm public order or good morals.
8. The Applicant is under 14 years of age.
9. Any other case in which the application is found to violate these Terms or to be unlawful or improper, or the Company reasonably determines it necessary.
If the Company restricts use or terminates a service-use agreement under Paragraph 4, it will notify the Member of the reason, except where urgent security measures or restrictions required by law are necessary.
Depending on the type of Member, the Company may request real-name verification and identity authentication through a specialized institution.
A minor aged 14 or older but under 19 who intends to use a Paid Service must obtain the consent of a legal representative. A Paid Service agreement entered into without the legal representative’s consent may be cancelled by the minor or legal representative in accordance with the Civil Act and other applicable laws and regulations.
If information entered at membership registration changes, the Member must update it through the Service web or app interface or notify the Company of the change through a customer channel. The Company is not responsible for disadvantages arising from a failure to notify the Company of changes.
The service-use agreement is formed when the Company displays the completion of Account creation during the application procedure or when notice given by a reasonable method reaches the Applicant.

Article 9 (Obligations of Members)

Members must comply with applicable laws and regulations, these Terms, Service-use guides, and matters announced by the Company in connection with the Service.
When creating and managing an Account, Members must provide the Company with current information that is true and accurate and must securely manage their Account credentials and means of access.
If Member information changes, the Member must update it through the information-change menu within the Service or request the change through customer support. Any loss arising from a failure to make the change shall be borne by the Member.
Information required for login may be used only by the Member and may not be shared with others. Members are responsible for activities conducted through their Accounts and, upon learning that a third party is using their information, must immediately notify the Company and follow the Company’s guidance.
Users must not engage in any of the following acts:
1. Registering false information when applying for membership or changing information.
2. Collecting, storing, disclosing, or misappropriating another person’s information and using it improperly.
3. Transferring, reselling, or renting the right to use the Service, RCC, Deliverables, or an Account, or allowing multiple persons to share and use a single Account.
4. Interfering with the operation of the Service by generating system load, making large volumes of automated requests, or similar means.
5. Accessing the Service or collecting data within the Service through automated means such as agents, crawlers, bots, artificial intelligence (AI), scraping tools, or any other improper method without the Company’s prior approval.
6. Using the Service through unlawful or abnormal means, such as disabling technical protection measures or bypassing security.
7. Reproducing, disassembling, imitating, or otherwise modifying the Service, including by reverse engineering software or attempting to extract source code.
8. Entering Strategies, data, or content that infringes the intellectual-property rights, trade secrets, personal information, or other rights of the Company or a third party.
9. Distributing false information concerning the Company or the Company’s Service.
10. Impersonating or misappropriating information related to the Company, the Company’s operators, or its officers or employees.
11. Reselling or commercially redistributing Deliverables obtained through the Service to a third party without the Company’s consent.
12. Using the Service for unregistered or unlawful investment-advisory, investment-consulting, or discretionary investment-management businesses.
13. Posting or distributing information that may interfere with stable operation of the Service, including malware or spam.
14. Entering into or using within the Service data or content acquired, copied, transmitted, or processed in violation of the terms of use or data licenses of third-party services, exchanges, or data providers.
15. Any other act that interferes with the Company’s sound operation of the Service.
If a prohibited act under Paragraph 5 is detected, the Company may take appropriate measures according to the seriousness of the violation, including restrictions on use of the Service such as suspension of use or termination of the service-use agreement and referral to investigative authorities. If the service-use agreement is terminated, Member Content will be destroyed after the retention period prescribed by applicable laws and regulations and the Company’s Privacy Policy expires.
Without the Company’s prior permission, Members may not conduct business or advertising activities contrary to the purpose and method of use prescribed by the Company, and their use of the Service must not infringe the Company’s property rights, business rights, or business model.
The Company is not liable for any problem arising from a Member’s breach of the obligations prescribed in this Article. However, this does not apply where the Company is responsible for the Member’s breach of obligation.

Article 10 (Provision of Information and Placement of Advertisements)

The Company may display advertisements or promotional information of the Company on Service screens and similar locations. The Company will not use Members’ personal information, Member Content, or Deliverables for placing advertisements, advertising customization, targeting, or provision to third parties. Exceptions apply where there is a lawful basis under applicable laws and regulations or the Member has separately consented.
The Company may provide Members with various information deemed necessary during use of the Service through the website, content screens, notices, or similar methods, and may provide it by email or similar methods if it obtains the Member’s prior consent. However, a Member may refuse receipt at any time by email or similar means to the Company.
The Company is not liable for losses or damages arising when a Member participates in, communicates with, or transacts in promotional activities of an advertiser displayed on the Service or through the Service. However, this does not apply where the Company knew, or through gross negligence failed to know, that the advertiser’s promotional activities involved unlawful acts such as posting false facts.
Except for transaction-related information under applicable laws and regulations and responses to customer inquiries, a Member may refuse receipt of advertisements at any time through the management menu or similar means.

Article 11 (Withdrawal from Membership and Suspension of Member Status)

A Member may request withdrawal from membership from the Company at any time, and the Company will immediately process the request to terminate the membership-registration agreement.
Upon withdrawal from membership, a Member will no longer be able to use Strategies, Member Content, Deliverables, or similar items through the Service. The Company is not liable where the Member fails to take measures such as personal preservation even though the Company has provided guidance on preservation methods and deletion.
Where a Member falls under any of the following, the Company may suspend the Member’s use or terminate the service-use agreement according to the seriousness of the conduct:
1. The Member registered false information when applying for membership or changing information.
2. The Member disrupts another person’s use of the Service, misappropriates another person’s information, or otherwise threatens the order of electronic commerce.
3. It is confirmed that the Member registered using another person’s information or another improper method.
4. The Member uses, sends, or posts information prohibited by the Company, including computer programs.
5. The Member infringes intellectual-property rights, including the copyrights, of the Company or a third party.
6. The Member harms the reputation of, or interferes with the business of, the Company or a third party.
7. In the course of using the Company’s Service, the Member engages in acts prohibited by applicable laws, these Terms, or public order and morals.
8. The Member bypasses or disables the Company’s technical protection measures.
9. The Member uses the Service provided by the Company other than for its normal purpose or through an improper method.
10. The Member abnormally abuses the Service for the purpose of interfering with the Company’s business.
11. The Member violates any item of Article 9, Paragraph 5 of these Terms.
If the Company causes a Member to lose Member status, it will delete the Member’s registration. In that event, the Company will notify the Member and, before deleting the registration, give the Member an opportunity to explain for a period of at least 30 days. If the Member’s explanation is justified, the Company will immediately restore the Member’s status. However, if the Member does not provide an explanation during the explanation period prescribed by the Company, the Member will be deemed to have no objection to the deletion of registration.

Chapter 3 Service

Article 12 (Nature of the Service)

The Service is software and a cloud-computing service that enables Members to view, for research and statistical-analysis purposes, the outputs of calculations based on historical market data using the Strategies and conditions directly entered by the Members.
In connection with the Service, the Company does not provide financial services pursuant to registration as an investment advisory business or discretionary investment management business under Korea’s Financial Investment Services and Capital Markets Act. The Company is not an investment adviser, discretionary investment manager, securities company, exchange, broker, or virtual-asset business operator, and the Service does not accept, transmit, or execute orders; custody or manage customer assets; or provide investment judgments or advice to individual users. Members independently determine and execute their Strategies, symbols, analysis periods, initial capital, fees, margin, parameter ranges, filters, scoring criteria, and candidate-selection criteria. In this process, the Company does not select, designate, approve, or recommend to users any particular security, financial product, Strategy, parameter, trading time, or position.
Deliverables are technical and statistical results automatically generated according to the inputs selected by Members and available historical data. The figures, tables, graphs, indicators, lists, presets, filters, scoring criteria and algorithms, robustness, sensitivity, plateau, and boundary analyses, and parameter-selection features contained in Deliverables are analysis features that mechanically apply criteria set by Members or general calculation rules; they do not advise on, consult on, or solicit any particular investment activity, nor do they constitute a judgment that any particular calculation result is suitable for a user. No feature of the Service individually considers a Member’s financial circumstances, investment objectives, investment experience, or risk preference, nor does it reach an individualized conclusion that a particular financial product, Strategy, or parameter is suitable for that Member.
Payment for Paid Services provided by the Company, including recurring payments and RCC, is consideration for the provision and use of computing resources and software for data computation according to conditions entered by Members and for the storage, retention, and viewing of calculation results. It is not consideration for investment advice, discretionary investment management, brokerage, agency, solicitation, or investment judgments concerning the value of securities or financial products, whether to buy, sell, or hold them, or their quantity, price, timing, or method for individual Members.
The Service may include historical performance analysis, parameter exploration, statistical analysis and comparison of results, robustness, sensitivity, and boundary analyses, and stress tests of cost assumptions. These features are intended to assist with calculations and research based on conditions entered by Members and do not, under any circumstances, constitute a prediction or guarantee of future performance.
Any artificial-intelligence (LLM) or template-based “automated explanation feature” provided by the Company within the Service is an auxiliary feature that converts into sentences the names of Deliverable items, figures, general methods of interpretation, statistical meanings, and prescribed formats. It does not advise on, consult on, or solicit any particular investment activity, nor does it constitute a forecast of future prices or returns or a recommendation of a particular financial product or parameter. Users must not interpret automated explanations as personalized investment advisory services, investment advice, or forecasts of future performance, and must independently review the underlying Deliverables and relevant risks before making actual investment or trading decisions. Automated explanations may also contain errors, omissions, or inaccurate generalizations; users must give priority to the underlying figures and graphs and to their own verification.
Members shall use the results of the Service solely as reference material, and they bear sole responsibility for all investment and trading decisions and their consequences. Where necessary, users shall seek separate advice from financial professionals duly qualified or registered under applicable laws and regulations, as well as from tax and legal professionals as needed.
Customer-support channels provided and operated by the Company in connection with the Service provide guidance on the technical use and operational inquiries of the Service and do not provide advice on individual investment judgments, whether to trade, or the selection of securities, Strategies, or parameters.

Article 13 (Provision and Use of the Service)

The Company begins providing the Service once it accepts a Member’s application for membership. However, for certain Services, provision begins on a specified date, and for Paid Services, provision begins after payment is completed.
The Company may provide a free-use period to Members for purposes such as a Service trial.
The Service will, in principle, be provided 24 hours a day, 365 days a year (00:00–24:00), except where this is operationally or technically impossible for the Company. However, the Company does not guarantee continuous or uninterrupted provision of the Service.
The Company may temporarily restrict or suspend all or part of the Service where any of the following applies:
- Inspection, maintenance, replacement, or improvement of Service facilities, systems, or software is necessary.
- A failure, change in terms of use or policy, termination of a license, or another third-party circumstance occurs in data-collection infrastructure, an external data provider, cloud or computing infrastructure, or a telecommunications network.
- An urgent measure is required due to a security incident, abnormal use, large-volume requests, or to ensure Service stability.
- Required by applicable laws and regulations or by a request or order of an administrative authority.
- War, civil unrest, natural disaster, national emergency, or an equivalent force-majeure event occurs.
- The normal provision of the Service is difficult for any other reason reasonably beyond the Company’s control.
The Company may limit the maximum number of devices, such as PCs, tablets, and smartphones, through which a Member may access each Service with one Account, and Members may not use the Service through simultaneous access. The maximum number of devices permitted for each Service will be announced through the website for that Service, and this provision may be changed according to the Company’s circumstances.
If the Company reasonably determines that a Member has materially violated these Terms or that an abnormal pattern of use or prohibited act has been detected and that it infringes or is likely to infringe the safety, rights, or operation of the Service, the Company may, to the extent necessary, restrict the Member’s viewing rights or usage volume without prior notice.
The Company may establish Service usage limits to the extent reasonably necessary for security, prevention of improper use, legal compliance, and Service stability.
The Company may change or discontinue all or part of a free Service for operational, technical, or legal reasons and, unless otherwise prescribed by applicable laws and regulations, has no obligation to compensate Members for doing so.
The Company may, for operational, technical, or legal reasons, discontinue renewal for the next Service period of a Paid Service or modify or change the Paid Service to the extent that doing so does not impair its essential functions. If the Company can no longer continue the essential provision of a Paid Service during a Service period already paid for by a Member, the Company will take a measure it reasonably selects under Article 16 and applicable laws and regulations, such as providing a substitute Service with equivalent functions, extending the Service period, restoring RCC, or refunding the unused portion.
Before commercializing the Service, the Company may provide Members with a beta Service for a specified period for testing purposes. Because the beta Service is not a formal Service, its content may be changed, added to, or modified during the beta-Service period. If unexpected damage or problems arise while providing the beta Service, the Company may terminate the beta Service without prior notice to Members. If a Member suffers damage due to the beta Service, the Company is not liable unless there is a material reason attributable to the Company.
The Company may limit the region in which certain Services under these Terms are provided to specific countries.

Article 14 (Limitations of Market Data and Calculation Results)

The Company may directly collect market data or receive it from third-party sources, standardize or clean time zones, formats, notation methods, and similar elements, and provide and update the data as market data for calculation. Such data are calculation inputs that merely record historical facts and do not constitute the Company’s recommendation or investment judgment concerning a particular financial product, trading method, or parameter.
The Company may provide and update data supplied by third-party sources within the Service to the extent permitted by its agreement with the relevant source and applicable laws and regulations. If separate terms of use of a third-party data provider exist, Members must review and comply with the terms displayed on the Service screen or otherwise provided to them.
Due to missing data, delays, corrections, time-zone differences, exchange-rate fluctuations, assumptions regarding fees, slippage, or funding fees, differences in execution models, unsupported Pine Script features, and system differences, Deliverables may differ from actual trades, exchange or broker records, or the results of other platforms. The Company does not, in any circumstances, guarantee the completeness, accuracy, timeliness, fitness for a particular purpose, feasibility of actual execution, or future performance of data or Deliverables.
Users must understand that historical performance and statistical results based on various mathematical techniques may not indicate future performance because of overfitting, sample bias, changes in market conditions, liquidity, trading costs, and other factors.
Deliverables may contain figures that are hypothetical, simulated, or backtested in nature and are not trading results from an actual user account. If Deliverables are applied in actual markets, they may differ materially from actual performance due to rapid market changes, insufficient liquidity, bid-ask spreads, partial fills or unfilled orders, slippage, fees, taxes, funding fees, order delays, data errors, model or code errors, network, exchange, or broker failures, and regulatory changes; losses of all or more than the principal may occur.

Article 15 (Renewal of Contract and Recurring Payments)

If the Company wishes to renew a Paid Service agreement, it will provide advance guidance on a page within the Service, and the Member will be deemed to have agreed to the renewal of the Service unless the Member expresses an intention to terminate before expiration.
Where recurring payment is offered, if the Member does not cancel it by the day before the next renewal date, the recurring payment may automatically renew in accordance with the renewal cycle and conditions disclosed at the time of the previous payment. The next payment date, applicable charge, and cancellation method can be confirmed before payment and on the account-settings screen within the Service.
If the Company does not obtain the Member’s consent under Paragraph 1, the relevant service-use agreement expires at the end of the contract period.

Article 16 (Remedies for Failures and Execution Errors)

If, because of a system error of the Company, an analysis requested by a Member is not normally completed or stored but the agreed usage volume or RCC is deducted, the Company will, after confirming the matter, rerun the analysis, restore the deducted RCC, or take an equivalent measure. However, a result in which no trade occurs or a loss is generated through normal computation, an input error by a Member, or a failure to complete an analysis normally because it used a Strategy or condition outside the supported scope announced in advance by the Company does not constitute a system error.
If, because of a system error of the Company, a Member applies for a Paid Service and payment is completed but the agreed usage volume is not granted or initialized or the agreed RCC is not charged or provided, the Company will, after confirming the matter, charge, initialize, or provide it; issue a refund; or take an equivalent measure.
If normal use of a Paid Service becomes significantly difficult for reasons attributable to the Company, the Company will restore the failure as promptly as practicable and, considering the content, period, and impact of the failure, take a reasonable remedial measure, such as extending the Service period, restoring usage volume, refunding the unused portion, or an equivalent measure.
If the Company cannot take a measure under Paragraph 1 or 2 within a reasonable period and achievement of the essential purpose of using the Service becomes difficult, the Member may request a refund or termination of the agreement under applicable laws and regulations and these Terms.
This Article does not affect the Company’s willful misconduct or gross negligence, or liability that cannot be limited or excluded under applicable laws and regulations. Matters concerning damages and limitations of liability are governed by Article 23.
A Member may request an inquiry or remedy regarding a Service failure or Execution error through an in-Service inquiry, customer-support channel, or similar means.

Article 17 (Ownership of Rights and Intellectual Property Rights)

As between the Company and a Member, rights in Strategy code, Strategy configuration values and parameters, user-defined scoring criteria, and other Member Content that the Member enters, uploads, or creates in the Service belong to the Member. Entering or uploading Member Content does not automatically transfer those rights to the Company.
Members must hold the rights and authority necessary to use and process the Member Content they enter or upload and warrant that the Member Content does not infringe a third party’s intellectual-property rights, trade secrets, personal information, or terms of use. The Company bears no legal responsibility for disputes with third parties arising from the rights or authority in Member Content. If the Company recognizes that Member Content violates applicable laws and regulations, including copyright law, or infringes others’ rights, including privacy or reputation, the Company may temporarily block access to or delete that Member Content.
A Member may store, view, and use individual Deliverables generated from Member Content and conditions selected by the Member for purposes of the Member’s own research, analysis, and review of trading decisions. However, use of third-party market data contained in Deliverables may be subject to the terms of use of the applicable data provider.
The Company grants the Member a limited, non-exclusive, non-transferable, non-sublicensable right to use the Service within the scope of these Terms and the purchased plan.
The Member grants the Company a non-exclusive and limited right to process, store, reproduce, and transfer Member Content and Deliverables to the extent necessary for the Company’s provision of the Service, Backtest and statistical computation, error investigation, maintenance of security, backup and restoration, and performance of legal obligations.
Without a Member’s separate express consent, the Company will not use Strategy code uploaded by the Member or the individual Execution results thereof for the Company’s or a third party’s Strategy development, development of a competing Service, or training of generative-AI models, nor disclose them to a third party. However, the Company may collect and use aggregated or de-identified statistics on Service operation, security, and performance that cannot identify an individual or Member.
Except for the Member Content and Deliverables under Paragraphs 1, 2, and 3 and market data supplied by third parties, intellectual-property rights in the Service’s software, source code, analysis-engine implementation, screen composition, documents, database structure, logos, and trademarks belong to the Company or the applicable right holder. Except where permitted by law, Members may not, without the Company’s prior written consent, reproduce, modify, distribute, sell, lease, reverse engineer, decompile, or use for analysis to build a competing Service the software or components of the Service.
Unless the Company enters into a separate written agreement with a Member granting express rights to use the distinctive branding of the Service, the Company does not grant the Member any right to use the Company’s or the Service’s trade name, trademark, service mark, logo, domain name, or other distinctive brand features.
With a Member’s prior consent, the Company may collect and use data from devices used to access the Service. However, the Company may use the collected information only for improving the Service and providing appropriate Services, and not for any other purpose.
The Company may access specific device permissions only to the extent of functions necessary to provide the Service and within the scope to which the Member agreed in advance. A Member may change or withdraw the relevant access permissions at any time in the device settings menu.

Chapter 4 Use of Paid Services and Payment

Article 18 (Paid Service Agreement)

A Paid Service agreement is formed when a Member who has agreed to these Terms applies to use a Paid Service and the Company accepts the application, at the time the indication of purchase, payment completion, or similar status for the Paid Service is displayed to the Member in the procedure.
Before a Member pays for a Paid Service, the Company provides information through the purchase page so that the Member accurately understands the following matters and can transact without mistake or misunderstanding:
1. The contents, price, period of use, method of use, conditions and method of termination and recurring payment, matters concerning refunds, and matters related to the selection of the relevant Paid Service.
2. Confirmation of matters relating to measures taken by the Company for Services for which withdrawal of the offer or refund is not available.
A Paid Service begins from the time the Company accepts a Member’s application to use it; for certain Services, this may be on a designated date announced in advance after receipt of the application. However, if the Company cannot begin a Paid Service due to technical reasons or other circumstances, it will notify the Member in the manner prescribed in Article 3 (Effectiveness and Amendment of the Terms).
If a cause prescribed in Article 11 (Withdrawal from Membership and Suspension of Member Status) of these Terms occurs, the Company may refuse or defer acceptance of an application to use a Paid Service.
When entering matters necessary for an application to use a Paid Service, Members must enter information consistent with their current circumstances and accurately provide the Company with their selected payment method for the Paid Service they intend to use and the payment information necessary for the selected method.
If matters under the preceding Paragraph change, a paid Member must notify the Company of the change without delay according to the procedures prescribed by the Company, and the Company shall reflect the change without delay.
Members may use a Paid Service through the payment methods designated by the Company and may use a Paid Service with subscriptions, coupons, or gift certificates issued through promotions or events, or issued by the Company or a third party. Where a Merchant of Record is used for domestic or overseas sales, the seller for the relevant payment, applicable payment conditions, and refund procedures will be displayed on the payment screen or in separate guidance.
The Company may establish transaction limits, such as each Member’s cumulative monthly payment amount and payment limits, for the transaction amount of a paid Member according to internal policies; external payment providers, including payment gateway providers, banks, and card companies; Merchant of Record providers; and changes in other applicable laws and regulations. If a Member seeks to use a Paid Service beyond the transaction limits set by the Company, additional use of the Paid Service may be unavailable because the transaction limits are exceeded.
Access to or viewing of certain content may be restricted depending on whether the Member subscribes to a Paid Service, the scope of the Subscription, and the type of entitlement.

Article 19 (Usage Volume and RCC)

The type, price, included usage volume, amount of RCC provided, validity period, deduction criteria, taxes, and payment conditions of a Paid Service shall follow the contents displayed in these Terms, the purchase screen, and Service guides.
RCC is a contractual unit of use between a Member and the Company for using computing resources within the Service; it is not designed for exchange for cash, transfer, resale, or investment or trading purposes. Except as otherwise prescribed by applicable laws and regulations or these Terms, RCC may not be exchanged, transferred, or resold for cash or as such.
RCC required for an Execution may be deducted once the Execution begins or computing resources are actually reserved or consumed. The handling standard where an Execution is not completed due to a system error or reasons attributable to the Company shall follow Article 16 (Remedies for Failures and Execution Errors) or the customer-support procedure.
RCC included in a Subscription plan may be used only during each Service period of the relevant Subscription and expires when the next Service period begins or when the relevant Service period ends due to cancellation of recurring payment. RCC purchased or topped up separately has no validity period while the Member’s Account and the Service are normally maintained. However, except as otherwise prescribed by applicable laws and regulations or these Terms, RCC that has been used, reserved, or expired, and unused RCC after the statutory withdrawal-of-offer period, will not be refunded in cash.

Article 20 (Changes to Paid Services)

The Company may change the price of a Paid Service it supplies for operational or technical reasons and will notify Members in the manner prescribed in Article 3 (Effectiveness and Amendment of the Terms). However, a price change favorable to Members may take effect without notice.
Paid Services paid for through Apple or Google in-app purchase (IAP) may be sold at different prices in consideration of fees according to the policies of Apple and Google.
Where the Company provides Paid Services to Members through a partnership, the policies of the applicable partner shall apply.

Article 21 (Withdrawal of Offer and Termination of Paid Services)

A Member may request withdrawal of an offer or similar cancellation of a Paid Service within the periods and by the methods prescribed by applicable laws and regulations, including the Act on the Consumer Protection in Electronic Commerce, Etc. However, this does not apply where withdrawal of the offer is restricted under applicable laws and regulations, including where substantial use of the Service has begun and RCC has actually been used or consumed. When applying a restriction on withdrawal of offer, the Company will provide notices, trial use, or other measures required by applicable laws and regulations.
For a Paid Service paid through recurring payments, a Member may request cancellation of automatic renewal (hereinafter, “Cancellation of Recurring Payment”) through an in-Service management menu or customer-support channel, and the Company will process the request according to procedures prescribed by applicable laws and regulations. Cancellation of Recurring Payment stops automatic payment for the next Service period, and the Member may use the Paid Service until the end of the already paid current Service period. Except for statutory withdrawal of offer or a reason attributable to the Company, no daily or pro rata refund for the current Service period is provided solely because of Cancellation of Recurring Payment.
If the contents of goods or similar items differ from the display or advertising content or the contract content, a Member may request withdrawal of offer or similar cancellation, or a refund, within 30 days from the day the Member knew or could have known the fact.
After confirming a Member’s termination of a Paid Service, if there is an amount to refund, the Company will, in principle, request suspension of billing or cancellation from the provider for the relevant payment method within 3 business days of receiving the Member’s declaration of intent and will, in principle, refund through the same payment method used by the Member. However, where the Company has announced this to the Member in advance and in the following cases, refund methods and available refund periods may differ by payment method:
1. Where the payment method requires confirmation of receipt, such as a credit card.
2. Where the provider for the payment method has predetermined, through its agreement with the Company, a time limit for suspension of billing or cancellation of payment and the refund is sought after that time limit.
3. Where the Member does not promptly provide the information or materials necessary to process the refund, such as where the applicant does not submit their account information and a copy of identification for a cash refund or provides an account in another person’s name.
4. Where the Company has requested appropriate measures but processing is delayed due to the policies, terms, or technical problems of an external payment provider, including a payment gateway provider, bank, or card company, or a Merchant of Record provider.
5. Where the relevant Member has made an express declaration of intent.
The Company has no obligation to refund Paid Service payments to a Member for a Paid Service that the Member uses without directly paying a cost, such as where the Member received the Paid Service as a gift or acquired it free of charge through a promotion.
If an amount must be refunded after the Company terminates the agreement or restricts use of the Service under Article 11 (Withdrawal from Membership and Suspension of Member Status), the Company will deduct and refund the amount by applying the refund standards prescribed in this Article. However, the Member may object to the measure according to procedures prescribed by the Company, and if the Company finds the objection justified, it will immediately take measures such as resuming use of the Service.
The Company will not charge a Member a penalty or damages merely because of termination, and the Member’s rescission or termination of the agreement does not affect a claim for damages.
A paid Member who wishes to maintain a Paid Service must take measures in advance to prevent arrears in Service fees or delinquency in the payment method.
If a Member violates the preceding Paragraph and becomes delinquent in Service fees while using a Paid Service subject to monthly recurring payment under the Member’s application for or agreement to the Paid Service, the entitlement may be automatically cancelled on the date delinquency occurs.
If a Member requests withdrawal from membership, access to the Service and Deliverables ends when the withdrawal is processed. Before withdrawing from membership, the Member may choose Cancellation of Recurring Payment and use the Service until the current Service period ends. Except for statutory withdrawal of offer or a reason attributable to the Company, no refund will be provided solely because of withdrawal from membership for a Paid Service already paid for or unused RCC. The Member’s information and use history will be processed in accordance with applicable laws and regulations and these Terms.

Article 22 (Payment of Charges, Refund of Overpayments, and Restriction on Provision of Paid Services)

Members must pay charges for use of the Service according to the payment method presented by the Company.
If a Member makes an overpayment when paying charges, the Company must refund the full overpayment by the same method used for payment. However, if it is impossible to refund the overpayment by the same method, the Company will immediately notify the Member and refund it by a method selected by the Member.
If an overpayment occurs for a reason attributable to the Member, the Company may deduct, within a reasonable scope, the costs required to refund the overpayment before making the refund.
If the Company refuses a Member’s claim for a refund of an overpayment, it must prove that no overpayment exists.
The Company shall follow the items below for detailed refund procedures and other matters concerning overpayments:
1. When the Company or Member becomes aware that an overpayment has occurred, notify the other party by email, the Service website, or another method presented by the Company.
2. The Company requests “information necessary for the refund” from the Member, such as the Member’s name, payment-supporting documents, telephone number, and account for the refund request.
3. The Member provides the “information necessary for the refund” to the Company.
4. The Company processes the refund within 7 days of the date the Member provides the information; where the Member expressly indicates so, the amount may be set off against the next charge.
If a Member fails to pay Service fees, the Company may restrict use of Paid Services until the unpaid amount is paid.

Chapter 5 Supplementary Provisions on Limitation of Liability and Dispute Resolution

Article 23 (Damages and Limitation of Liability)

If the Company breaches its obligation to provide the Service through its willful misconduct or negligence and this causes ordinary and direct damage to a Member, the Company will compensate for the damage in accordance with applicable laws and regulations.
The Company provides the Service on an “AS IS” and “AS AVAILABLE” basis. The Company does not guarantee that the Service will operate without errors, bugs, delays, or interruptions, or that it will be suitable for a Member’s individual investment objectives, expected returns, or particular purpose. The Company also does not guarantee that the Service will be fully compatible with all Strategy code, market data, external platforms, or a Member’s use environment.
Unless the cause is attributable to the Company, the Company bears no liability for damage incurred by a Member or third party for any of the following reasons:
1. Circumstances that are difficult for the Company to reasonably control, such as natural disasters, war, national emergencies, measures by laws, regulations, or administrative authorities, or failures, corrections, or discontinuation of telecommunications networks, cloud services, servers, payment methods, external Services, or third-party data providers.
2. Errors, omissions, or defects in Strategy code, configuration values, parameters, markets, analysis conditions, or other input materials entered by the Member.
3. Use beyond the supported scope of the Service or the announced methods of use, a Member’s breach of these Terms or use standards, or any other reason attributable to the Member.
4. Problems in a Member’s device, communications environment, Account, ID, password, or authentication-key management, or failures of third-party Services on the Member’s side.
5. Any other reason outside the Company’s reasonable control.
Under Articles 12 and 14, the Service’s Deliverables, scores, rankings, candidate lists, presets, graphs, indicators, and explanations are not instructions, solicitations, or individualized recommendations concerning a particular financial product, Strategy, parameter, or investment or trading activity. Members decide on investments and trades on their own judgment and responsibility. The fact alone that a Member suffered investment or trading losses by referring to Deliverables, or that Deliverables contained errors, omissions, or delays, does not establish a breach of the Company’s obligations, investment solicitation, or liability for damages.
To the extent permitted by law, the Company bears no liability for indirect, special, consequential, or incidental damages, lost expected profits, or business losses.
The Company’s total liability for damages in connection with Paid Services is limited to the amount actually paid by the Member to the Company during the 12 months immediately preceding the date the damage occurred for the Paid Service that directly caused the damage.
The limitations of warranty and liability and the cap on damages in Paragraphs 2 through 6 do not apply to damage caused by the willful misconduct or gross negligence of the Company or its officers or employees; personal injury or bodily harm; fraud; or liability that cannot be limited or excluded under mandatory provisions concerning personal-information protection or consumer protection.
The Company is not a party to, and has no obligation to intervene in, transactions or disputes arising in connection with use of the Service between Members or between a Member and a third party. However, this does not apply where applicable laws and regulations or these Terms impose an obligation on the Company to take measures, or where the Company acted with willful misconduct or negligence.
If a Member causes damage to the Company by willfully or negligently violating these Terms or applicable laws and regulations, the Member is liable to compensate the Company for ordinary and direct damage incurred by it and expenses reasonably incurred to remedy it.

Article 24 (Governing Law and Dispute Resolution)

The Company is currently a business operated in the Republic of Korea, and these Terms shall be interpreted in accordance with the laws of the Republic of Korea. However, if a Member is a consumer and mandatory consumer-protection laws of the country of the Member’s habitual residence apply, those laws may apply to the extent provided by them.
If a dispute arises between the Company and a Member in connection with these Terms or use of the Service, both parties will consult in good faith to resolve it amicably. If the dispute is not resolved by consultation, the court having jurisdiction over the location of the Company’s head office shall be the court of first instance, in accordance with the Civil Procedure Act and other applicable laws and regulations. However, the proviso to Paragraph 1 and jurisdiction granted to a Member under applicable laws and regulations are not limited.
If translations of these Terms are provided in other languages, the translations are for convenience only, and the Korean version shall prevail unless otherwise required by law or separately specified by the Company.

Article 25 (Severability and Entire Agreement)

Even if any provision of these Terms is determined to be invalid or unenforceable under applicable laws and regulations, the effectiveness of the remaining provisions will not be affected.
An invalid or unenforceable provision will be interpreted or replaced by a valid provision that comes closest to its original purpose to the extent permitted by applicable laws and regulations.
These Terms, the Privacy Policy, the individual transaction conditions for each Paid Service displayed on the payment screen, and additional conditions to which the user has agreed constitute the agreement between the Company and the user concerning use of the Service.

If you have any questions regarding these Terms, please contact the customer support center below.

Contact: Customer Support (contact@hancolab.com)